Topwater Caranx Ignobilis: Giant Trevally (GT) > Tackle & Techniques

Lures Excess Shipping Fees

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Brandon Khoo:
this is standard from DHL, guys. What you should always do is ring them up and challenge it and it will be waived.

Fabio Ward:
Yeah I got an invoice with a processing fee from DHL the other day, haven't got around to paying it because there was no option to pay online, ill have to ring up and challenge it now lol. Must say I'm always impressed with how quick DHL ships things.

Brandon Khoo:
DHL and Fedex are both very efficient but only DHL try this little trick

Peter Morris:

--- Quote from: jaime chee on April 21, 2011, 10:50:45 AM ---Hi Guys

Just got of the phone to DHL. Apparently because the lures are made from wood the inspectors are more likely to quarantine your parcel which apparently cost DHL $47.30 which they then pass on the fee to their customers which is BS. Anyhow i asked for appropriate documentation of the inspection and proper evidence which she could not provide so she said she would wave the fee which is a relief .

cheers, jaime

--- End quote ---

Jamie,

This happened to me also and when I asked for an inspetcion number and documentation of the inspection the lady dropped the fee also.

I reckon its an absolute con job and they simply just try and get away with it.

Pete

Kiel Hinds:
As Brandon put it, these "little tricks" are very annoying. IMO, the fact that when you call these couriers
and ask for documentation etc to clarify the cost they are so quick to disappear, tells me that these are nothing but
"little tricks" to rob unsuspecting persons. How do you work out $47.30 of Quarantine Processing Fees? ???

I tend to stay away from couriers when ordering gear though. Postal service all the way! $0.50 stamp duty and i'm out
of there! ;D

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