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GTPOPPING.COM Sponsors (Historical) => Fishhead Specialist Fishing Tackle => Topic started by: Ben Furness on April 06, 2011, 05:39:18 PM

Title: A cardinal sin!
Post by: Ben Furness on April 06, 2011, 05:39:18 PM
Top marks to all they guys down at Fishhead this afternoon.

I committed a cardinal sin  by asking them to re-spool two reels ready for an upcoming trip. The thing is, neither of the reels or spools of line were bought from them!

They smiled happily and sorted me out without a pause. They even helped me out while browsing with all questions and I learnt a few things too boot.

I will be back for sure, not many places around with great customer service anymore but these guys exceeded all expectations.

Thanks again.
Title: Re: A cardinal sin!
Post by: Duncan O'Connell on April 07, 2011, 10:30:52 AM
Thankyou for the kind words Ben!

It was great to put a face to the name and have a chat.

Brett
Title: Re: A cardinal sin!
Post by: Jaime Chee on April 07, 2011, 04:29:57 PM
That sounds great Ben planning on going down to the shop on the weekend . Hoping to do the same thing is that ok bret ?

cheers
Title: Re: A cardinal sin!
Post by: Duncan O'Connell on April 08, 2011, 08:32:09 AM
Quote from: jaime chee on April 07, 2011, 04:29:57 PM
That sounds great Ben planning on going down to the shop on the weekend . Hoping to do the same thing is that ok bret ?

cheers

That will be fine Jamie. We are open from 8am till 5pm Saturday but are closed on Sunday.

Brett
Title: Re: A cardinal sin!
Post by: Jaime Chee on April 08, 2011, 09:09:20 AM
Awsome I will see you tommorrow  . Thanks
Title: Re: A cardinal sin!
Post by: Ben Furness on April 08, 2011, 01:26:44 PM
Sorry Brett,

I hope I didn't open a floodgate of impolite requests!
Title: Re: A cardinal sin!
Post by: Jaime Chee on April 09, 2011, 12:23:23 PM
Thanks Duncan and Brett for your outstanding customer service . I will be back when i can save up some more money . Thanks again